Tuesday, December 27, 2011

Dearest wife got the boys a nice X-mas present.... A nice father and son activity for the many coming weekends :-)

Wednesday, November 30, 2011

Christmas is around the corner

Is that time of the year again. A warm and nice feeling oozes through your body, listening to the beautiful X-Mas carols, with friends and family, kids playing, exchanging gifts, wine, turkey, ... hrmmm can't wait for the 24th December to arrive. Have a good festive season everyone!

Thursday, November 24, 2011

A new chapter for Enterprise Infrastructure and Network Monitoring with Nagios

We made Nagios look sexy and cool. With over 4000 hosts to monitor, ranging from switches, routers, firewalls, load balancer to monitoring ISDN link status, RTA, IPSLA, performing backup and restore of configuration files, databases, various flavors of OS's from Windows, Linux, AIX, SUN OS.

Our customer requested for a unique management interface, where a GUI is created with static pre-defined templates with host specific information and service checks, a customized dashboard, extra functionality and a detailed reporting engine that can produce reports such as multiple host and a selection of services in a single report, multiple hosts and multiple services.

It took us around 4 months to get this up and running. Now Nagios is live and running as smooth as a road runner .. Beep Beep!

Here is a sample of the dashboard and management interface that was developed in-house.. cool eh!

Wednesday, November 23, 2011

Yet another interesting day with Asterisk

I just sent out a proposal on Asterisk for a customer that requires a mobility solution for their internal users. What does this Cisco glorified definition mean? Simply this, a communication solution that allows users on mobile phones with SIP clients to connect back to their office IPPBX using either 3G or wireless internet (WIFI) connection.

This is quite interesting, as the solution design needs to take in, consideration of security, now no one wants to place an IPPBX out there without any protection, just imagine how many port scanners are running out there! We put in a routing server behind a firewall, which does SIP routing for authenticated phones.

With this solution, imagine the cost savings to and from international locations.

Happy selling Asterisk folks...

PS: Pretty soon, I will be writing something really cool about Nagios, what we have developed and where we plan to take it!

Monday, November 21, 2011

TechDay-Asia 2012

Techday Asia is currently the only Asterisk IP-Telephony Business conference in the World. After a successfull turnout earlier this year at its inauguration in Kuala Lumpur Malaysia, we decided to have it Bigger, Better and Further.
This coming Techday Asia will be a roadshow Asterisk Business conference that will be held in Singapore, Malaysia and Thailand from 27. Feb - 2. March 2012


Visit us at this years MyGOSSCON 2011. We will be there with our Partner Strateq.

Event-Website: MyGOSSCON

Tuesday, November 15, 2011

Asterisk is going super secure with Intuit

Just finished an interesting meeting with our business partner. We now have the ability to secure Asterisk, IP Phones, and many other components. Looks like this would be another giant leap for Intuit in IPPBX deployments.

Stay tuned for more details ...

Monday, November 14, 2011

Client Appreciation Night

Intuit recently hosted her client appreciation night with an awesome Swiss band - Starch. We had this event at 2 locations, both back to back :) Here are some shots for those that could not make it.

How to Sell an Asterisk IPPBX solution, a sales person's guide

Ok, now after a long long time, I have decided to finally get something moving here. It's just been too long since I had the time and opportunity to write. We are looking at a Sales person's guide into selling Asterisk IPPBX, either for an office solution, call centre solution or specific components.

Firstly, we will concentrate on just a simple office solution, now this is further expanded into 2 to 3 categories.

a. Basic - With normal office requirements
b. Advance - With high availability and back end integration
c. Customized - With multiple locations, high availability and integration

Very likely, you will be confronted with 2 different scenario's. 1st scenario would be the easiest, a green field approach. All you need to do is understand the following information from your client:

1. Total amount of users
2. Total amount of incoming lines (analog or PRI)
3. Are there SIP trunks to low cost providers (pay attention to this as some of them will require specific codes for SIP trunks)
4. Features

Will all this basic information, now you would be able to cook up a really attractive proposal for your client.

An IMPORTANT point to remember: Do not cut down on hardware specifications to bring down the costs, as this will result in unwanted quality issues which will be time consuming and difficult to identify.