Comprehensive
& Integrated open IT service management
BPI/data model driven ITSM software solution for enterprises
Consist of 8
modules and 3 optional advanced modules, 1 advance reporting module and
integrated web helpdesk chat system
Open source
and has no license cost
The only Open
Source Solution that integrates ITSM and IT NMS
Fully
customizable including business process, UI and use APIs for integration to
existing systems
Version 2.1.1:
Update
Brand new
clean UI using Jquery
Easily import
and export data into MS Excel
Easy code
editors
Localization
(BM, BI, English..)
Easy backup
and restoration
Enterprise log
collaborator, application monitoring & analysis
Tightly
integrated set of tools
Works with any
log producers (single/multiline), enabling collection,
parsing,/interpretation &
visualization of data
Powerful,
distributed search capabilities based on Apache Lucene
Consists of OSSEC (parsing,
formatting) & ELK (E-Search Tool
– Logstash – K-Visualization Tool) Stack
Can be tightly
integrated into NMS (e.g. Nagios) to harvest check/alert data
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