Astiostech Sdn Bhd is offering a BCP telephony solution for call centre, contact centre, Helpdesk and service desk.
Our solution is easy to setup. Two options are provided, these options are:
1. Forward your number to our assigned DID for your organisation
2. We will provide you a new DID for your users or customers to call.
To know more, client on the link below:
https://www.astiostech.com/astiosbcp/
With this solution, agents can work from home or work from a BCP site. We provide features such as:
- Inbound/ outbound
- Call Recording
- IVR
- ACD
- Call queue
- Realtime wallboard
- Call centre reports
- Supervisor features (Spy, Whisper)
- Other call centre standard features
Agents will use a soft phone to connect to our BCP solution via a secured connection.
If you have any questions, please do email us at info@astiostech.com and we will get in touch with you within 1 working day.
We now are catering this service for Banking, Insurance, Government, F&B and Utilities and we are expanding to Singapore and Thailand.
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